A lot of Docs Use WhatsApp in Medical Practice, Now What?

With the emergence of mobile applications for instant messaging and data transfer, doctors have adopted these software technologies to better serve the patients especially in times of emergency. Colleagues have the possibility to send a photo of x-ray, cross sections and wound or any other medical data via these platforms to seek advice, approval or precaution prior to deciding on a set of medical diagnosis. This process has shown convenience for certain doctors in order to shorten the time needed for a medical procedure.


It is all good and smooth, but let us not forget the dark side of such practice. There are  hindrances of these existing platforms which could be:

(1) the personal and professional contacts are shuffled in one platform, thus, disordering the barrier between personal and professional cyber transaction.

(2) The media files that are transmitted and received are not segregated according to its type and other signifying labels, thus, the media in the doctor’s phone are merged with other personal media files.

(3) The doctors have no way to track back conversations into the specific medical case due to the lack of classification of instant messaging in the existing platforms.

Despite the advocacy of not using WhatsApp as a medical medium due to patient data privacy, there is an undeniable rising number of professionals who activated this time-saving digital tool.

As a doctor, how did WhatsApp or any other instant messaging platform help you in your profession? How is your experience and what could it be improved?


6 Successful mHealth Apps to Watch Out For


In this new era where digitalization is ruling the world, mobile health apps are no longer a luxury and have become a true necessity. The solutions now used in these apps have changed perspective regarding patients. They are no longer considered a group of people we need to manage but a new target segment that is in  need of health care maintenance, delivery and management.

We are now bringing to you the top 6 healthcare apps that are doing very well in the mhealth world and are patient centered.


DocToDoor – DocToDoor | Home

This telehealth app combines the power of telemedicine with mHealth remote care & management to consult and follow-up with patients over smart phone. It also help patients with chronic diseases monitor their conditions and help them improve outcomes through engagement, interactions, and consistent care.

Sutures – Sutures Disrupting Surgery by Clarity

Sutures is a gastro intestinal surgery simulation aiming to ease the communication of surgery plan to patients, in a playful interactive way. It is designed to be very simple to use to make the surgeries performed easily understood by doctors from different  fields and the patient overtaking the surgery.

Cura Patient – Cura Patient

CURA Patient is an app that provides doctors with care plan management tools that help them engage their patients and optimize care plans.It offers care plans with automated analytics assessment to see patient progress and understand patient encounters.


EASE Applications | HIPAA Compliant Texting

HIPAA compliant texting is a surgery  app made for families to get updates on the condition of their family member during and after surgeries. Clinicians and surgeons provide updates to the families for the sake of assurance and transparency.

7 Cups of Tea

If you are having a problem and going through a challenging time, 7 cups is an app designed for you. It helpps connect you to kind people who are willing to help yo udevelop new skill and solve your problem.


POPS! Diabetes Care

POPS is an app for diabetes patient. It helps them manage their daily challenges by enabling them to test blood glucose throughout the day using a blood glucose meter connected to their smartphone. This app will make the patient’s life way easier and easily manageable


New healthcare apps are popping up everyday and to ensure that there solution are beneficial for all the users, they should respect the following critera:

  • Enable consumers to serve as co-managers of their care
  • Provide levels of autonomy the range of segments in your target audience seek
  • Allow consumers to participate in solution and experience design


Written by Safae MK, 2017

The Power of Communication in Healthcare

The power of communication

One of the most fascinating findings in health studies was the strong association between clinician–patient communication and patient health outcomes. Communication positively impacts physical health if it helps identifying the correct diagnosis and appropriate treatment plan, following through with treatment or self-care, and/or affects patients’ health beliefs. Good physician patient communication has also a positive impact on clinicians reaching higher satisfaction of their jobs, better time management specially and lower burnout level. A particular example is the interaction between surgeons and patients prior to undergoing operations, especially in surgical oncology. Surgeons must process huge amount of complex data and deliver the right and simple information to patients who already experienced devastating diagnosis of cancer.


But how can communication improve health ?

Research have shown  that communication ensures many functions as information exchange, responding to patient emotions, managing uncertainty, fostering clinician-patient relationships, helping making and choosing decisions and enabling self management. All these functions have a direct effect on health outcomes such as survival, cure or recurrence, pain control, emotional well being, and functional ability.

However in some cases communication affects health through an indirect pathway, by affecting proximal outcomes of the interaction (e.g., satisfaction with care, motivation to adhere to the treatment, trust in clinicians and health care system, self-efficacy in self-care and self management, clinician–patient agreement, and shared understanding) that could affect the intermediate outcomes (e.g., adherence, self-management skills, social support) that lead to improved health outcomes.


Is it always easy to reach the perfect communication clinician-patient?

It is reasonable to believe that physicians have strong motivation to deliver high quality health care and share efficient information with patients. however they will be able to communicate competently only if each is motivated; has sufficient knowledge, understanding, and self-awareness; and has suitable perceptual and linguistic skills to produce effective communication behaviors and adapt them appropriately. Research suggests communication skills do not reliably improve with experience but may be taught successfully. Therefore, Several training concepts have been presented in order to facilitate the transfer into the clinical practice integrating coaching, supervision and booster sessions. These programs show clear strengths, however they may fail to reach their elements systematically.

We expect that in the era of digital revolution, technology will have a profound impact on how physicians will interact with patients, their family and the community at-large. Digital tools as electronic devices will help to enhance face-to-face patient/doctor relationship by improving skills of communication and enriching the quality of delivered content toward a “perfect” communication clinician- patient.


Written By Jiraha team



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